NOTICE (Corona Virus);

WE ARE CURRENTLY CLOSED MARCH 24-APRIL 8th PER THE STATE MANDATED BUSINESS CLOSURE/STAY AT HOME POLICY.  WE WILL NOT BE RESCHEDULING or SCHEDULING ANY APPOINTMENTS UNTIL THE MANDATE IS LIFTED.

In an attempt to remain open during this difficult time, the following restrictions will be in place;
-Payments will be online only (we will invoice you & payments must be made prior to your pet’s pick up)
-Clients must remain outside of our building
-We will retrieve your pet outside from you with OUR leashes
-Prescheduling future appointments must be made online or by phone

If you are sick, been around others that have been sick or you are not practicing social distancing PLEASE DO NOT SCHEDULE!

Thank you for your business!


Due to our current wait times we are not accepting clients that have not been professionally groomed in the last 12 weeks.  Please call for exceptions.

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Hours:
WE ARE BY APPOINTMENT ONLY & DO NOT ACCEPT WALK INS.
Mondays 9:00-6pm 
              Tuesday 9:00-4pm (quiet day; CATS ONLY 12-4) 
   Wednesdays 9:30-3pm
     Thursday  9:00-5pm (quiet day)
                                      Friday 9:00-6:30pm

We now offer 123Pet's online scheduling service, where you can choose your own day/time without requesting one from us.  If you do not find an appointment within 1 week of your desired time please call the salon and we may be able to overlap on our end :)

CATS ONLY Tuesday 12-4. 
​ Quiet Days for puppies, aggressive, anxious or medically needy dogs Tuesday & Thursday.

    If you'd rather us pick out your appointment time;

    ​Please fill out your information below to request an appointment.
    Please include the following in the comments section (we will NOT schedule online without all of the requested information).

    Dog name
    Breed
    Age
    Service Requested
    Days/Times requested
    Veterinarian Clinic (for rabies verification)
    ​LAST PROFESSIONAL GROOM

    We will return your request within 24 business hours.



Tuesday & Thursday "Quiet Day" Appointments are reserved for medically needy, dog aggressive, sedated dogs or cats (including puppy's first 3 visits). IF YOUR PET DOESN'T MEET THIS CRITERIA PLEASE SCHEDULE ON A MONDAY, WEDNESDAY OR FRIDAY.

IF YOUR PET IS MATTED OR TANGLED PLEASE ADD THE DEMATTING SERVICE TO YOUR APPOINTMENT & MENTION IN THE APPOINTMENT NOTES!
*Proof of rabies vaccination paperwork is required for all appointments.*

EFFECTIVE April 2013; Pauly's will be charging a $20 no show and/or late fee.  If a client doesn't show for their scheduled appointment they will incur a $20 fee AND/OR 50% of their scheduled groom (whichever is more).   Also, if a client is 20+ minutes late for their scheduled appointment, you forfeit your appointment and will have to be rescheduled.   Our grooming time and our scheduled clients time is very valuable. We do offer confirmation appointment texts 3 days prior & calls the day prior to the appointment, so no-shows shouldn't happen. 
After the third no show/late arrival, clients will no longer be scheduled. Thank you for your understanding.

Pauly's Paw Spa        3785 SW Lake Helena Road  Port Orchard, WA  98367   360-895-4151